Refund Policy

Traders Journal offers a free plan so users can understand the product before paying for premium access.

Please use the free version properly before purchasing any premium plan, limited deal, or future lifetime offer.

Every Premium charge can be refunded at 80% of the amount charged. This applies to card and any other payment method, to the first charge after a free trial, and to every renewal.

To request a refund, contact [email protected] within 48 hours of the charge. Requests that reach us after 48 hours are not refundable.

A refund ends your Premium access for that paid period.

AI credit top-ups are never refundable.

Razorpay (razorpay.com) processes payments in INR and USD. Traders Journal remains the seller of your plan. Your statement may show Razorpay or your bank.

A 21-day free trial on the monthly or annual plan turns into a paid subscription when it ends, unless you cancel before then. When Razorpay processes your payment, you approve a mandate at checkout. A mandate is a standing permission for automatic payments, through UPI Autopay or your card. Checkout also places a small verification charge: ₹5 for INR payments, US$0.50 for USD payments. It is refunded automatically.

We email you 3 days before the first charge and again shortly before it. If you turned on notifications, we also send a push notification. For payments through Razorpay, your bank may also send a pre-debit notice. You can cancel anytime in Settings. Cancelling stops future charges. You keep access until the end of your paid period. Cancelling during a free trial ends your access right away.

One free trial per person. Deleting your account and signing up again does not start a new trial.

The first charge after a trial and every automatic renewal follow the general refund rule above. We refund 80% of the amount charged if your request reaches us within 48 hours of the charge. A refund ends Premium access for that paid period.

AI credit top-ups are never refundable.

If you believe there was a duplicate payment, incorrect amount, or another genuine billing problem, contact us as soon as possible with the payment details.

We may review billing mistakes case by case and make corrections where appropriate.

Nothing in this policy removes rights that may apply under law. Where a refund is required by applicable law, we will follow that law.

For billing support, contact [email protected], or WhatsApp +44 7480250808 or +91 89612 37518.